Customer Support
ScorpionGamesIndie is committed to providing a great experience in Dragon's Fortune: Mega Spin. If you need assistance, we're just an email away.
Reach us at connectteamhub@frolicube.com. We check our inbox daily and aim to respond within 48 hours on business days.
When reaching out, it helps to include the device used for access model, OS version, and a clear description of the issue. Screenshots are welcome!
Legal/Privacy Contact: connectteamhub@frolicube.com — for data requests, privacy questions, or legal notices
We're a dedicated team at ScorpionGamesIndie and we genuinely appreciate hearing from our players.
Thank you for playing Dragon's Fortune: Mega Spin! We look forward to hearing from you.
Dragon's Wealth Support Map
For Dragon's Fortune: Mega Spin, start your message with the dragon-themed screen or reward notice involved. This helps support distinguish visual display questions from ad behavior, loading errors, device compatibility, and policy questions.
Helpful details:
- where the dragon, gold reward message, ad placement, or loading issue appeared;
- whether the behavior happened once or repeatedly;
- device model, Android version, and app version if available;
- approximate time and country or store region if the issue involves ads or access.
Please do not send passwords, payment cards, identity documents, or unrelated screenshots. Store-level refunds and account controls may need to be handled through Google Play.
Dragon Support Checklist
Send one focused message rather than several partial messages. For this product, useful reports often mention the dragon screen, gold reward notice, ad view, load state, or device behavior. If the question is about privacy or terms, mention which page or section you were reading.
Support can review app behavior, display problems, policy questions, and contact-route issues. Store account actions may need to be handled through Google Play.
Common Help Topics
When contacting support about Dragon's Fortune: Mega Spin, grouping the request by topic helps avoid back-and-forth.
- Ad and resume issues: say whether the issue happened before an ad, after an ad closed, or while this dragon-themed app returned to the foreground.
- Policy or support-page access: identify whether the issue happened while opening Privacy Policy, Terms of Use, or Support pages.
- Install or compatibility notices: include any Google Play warning, device model, Android version, and app version you can see.
Before You Contact Support
For Dragon's Fortune: Mega Spin, these quick checks help turn a vague report into something support can route faster:
- Close and reopen this dragon-themed app once to confirm whether the same screen or message returns.
- Check that you are using the latest available version from Google Play and retry on a stable network connection.
- If the issue is visual, capture a screenshot and note the exact page, board, or message shown.
- If an ad or resume step was involved, note whether the issue happened before the ad, after the ad, or while this dragon-themed app was returning to the foreground.
- For install restrictions, device compatibility notices, or store-account controls, also review the tools provided by Google Play.